CUSTOMER TERMINATION RIGHTS:

Customer may terminate the Affected Services without incurring a Cancellation Charge in the event the Customer becomes entitled to terminate the approved connectivity over which the Service is provided due to failure of Midwest SIP SLA.  Such termination must be conducted by written notice to the Midwest SIP Support Center at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Please put “Terminate Service” in the subject line.  Midwest SIP reserves the sole right to charge customer for the remainder of the current billing period.  Such billing will not constitute a “Cancelation Charge”.  Additional termination terms are explained in the Midwest SIP Terms and Conditions and Midwest SIP Acceptable Use Policy documents located in the “Support – Documents” section of www.midwestsip.com.  Such termination will be effective up to 45 days after receipt of written notice by Midwest SIP.

Please call (616) 723-0100 if you have any questions.