Midwest SIP Hosted (IP) PBX - Truly affordable, easy to set up, simple to configure, and a breeze to maintain.

The PBX system is the contact center for your company.  It is your face to both your current and prospective customers.  Each time you have an interaction with a customer, your reputation and business is on the line. Long wait times, multiple handoffs, and an inability fullfill customer expectations can cause you to loose customers.  Immediate access, fast answers, and quick solutions make your customers happy and ensure their loyalty.  The Midwest SIP Hosted (IP) PBX is the answer to this problem.

Our next generation Hosted (IP) PBX system is everything that you won't expect from a tradditional PBX. Our Hosted PBX has all the big business features that let your business run more effectively with less hassel, while reducing your communication costs.  The Hosted PBX also eliminates the need to purchase and maintain expensive office phone hardware.  Your business will be able to explore all the benefits of VoIP-based business communications with out the large initial investment.

Simply put, your communication is no longer dependent on hardware, high prices, costly maintenance, or location.  Setting up your Hosted PBX with our SIP trunks are easy and implemented in minutes because no additional hardware is needed.  Implementation is done via our web software module, it is simple and easy to manage and can be done so from multiple locations.  True business flexibility.

Benefits of the Hosted (IP) PBX include:

-  Flexibility and Upgradeability - Older PBX versions required a technician to physically come to the location. Because ours is a web-based module; changes, upgrades, support, and management can be performed remotely over the internet.

-  Lower Installation and Operating Costs - Installs can be done with just a few cable connections without the need for an expensive technician.  Configuration is done through our web-based portal.  Because we are hosted remotely you save on the maintenance and upgradeability issues especially if you have with multiple locations.

-  Future Proof Communications with Minimum Capital Risk - The is no need for expensive premise based equipment takes up space at your office.  In most cases your existing IP enabled equipment will do the trick, thus lowering your total cost of ownership (TCO) without sacrificing your need for a upgradable feature rich system.  Never experience an obsolute phone system again, no more capital expense, no more depreciation, and no more financing of equipment. The latest upgrade and product enhancements will come to you with you having to invest in new equipment.  Our job is to keep up with communication technology, so that you can focus on your business and its success.    

-  Scalability - Our Hosted PBX allows for unlimited additional users to suite your company's growth needs. Order exactly the amount of extensions and lines your company needs right now and quickly add new employees as you need them.  Utilize only the features you need now and quickly add new features as you need them.  All this is easliy done through the Midwest SIP web portal.    

Midwest SIP Hosted (IP) PBX has a software module which extends the platform of possibility to offer broad range of services for business type customers.  The platform works in hosted model enabling businesses to manage their PBX accounts though the Midwest SIP web interface. The module allows for unlimited number of PBX users.

 

Midwest SIP Hosted PBX diagram: 

Midwest SIP Hosted PBX features are below:

-  Receptionist - different scenarios per each inbound number, avdanced scenarios structure, support for building sequences of scenarios.

-  User Mapping - user’s inputs to scenarios, extensions, hunt groups, external phone numbers; unlimited number of inputs per scenario; associating voice messages (greetings) with scenarios.

-  Hunt groups - groups of  phone numbers designated to answer incoming calls; sequential and simultaneous methods of calling to hunt group’s members.

-  Voicemail - with welcome messages dependent on caller’s phone number and inbound number; Voicemail hearing directly from PBXPortal (streaming).

-  Answering rules - various behaviour on incoming call depending on the call’s source, caller ID and other parameters.

-  Web module -  for uploading voice files recorded in wav or mp3 format and further voice files management.

-  Music - on calll waiting, music or announcement played instead ring tone while connecting the call, depending on the caller ID; music on hold.

-  Contacts - advanced address book acccessible from the Web or Vippie softphone; custom fields, search, direct dialing, direct conference, direct SMS to contact’s phone numbers.

-  Webphone - flash component (no additional installation required) , integration with Contacts.

-  Instant messenger - available from the PBX Portal;  chat rooms,  presence, file transfer.

-  Voicemail notifications - depending on caller ID, through SMS or through email,  voicemail message  to  email as mp3 file (”voicemail as text to sms” coming soon).

-  Reports, statistics, invoices, payments, calls history, missed calls, speed dial.

-  Integration with online payment systems (paypal, authorize net and several others).

-  SMS - sender, bulk SMS sending to groups from Contacts,

-  Web callback, Connect Two, Click to Call

-  Simultaneous Ring - Follow me feature lets you set one phone number to ring over all your communication devices at the same time. Never miss a call again.  Have it ring your office, mobile, and home phone all at the same time.

-  Disaster Recovery - Continious communication in the event of and during a disaster.  Your calls are automaticaly re-directed another location or device.  If your entire business is under water, you will still get the call.

-  Remote Office - Turns all your phones, even your hotel phone, into your office phone.  Any calls placed from that phone are billed to your office phone.  The person your calling will even see your desired caller ID. All calls are directed to your remote phone whether your across town or across the ocean.

Achieve Unified Communications (UC) in a challenging business enviornment today with an affordable Midwest SIP Hosted (IP) PBX solution.

See our "Business Solutions" section to see how different industry's are utilizing these emerging technologies to their competivie advantage.